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Roole - Offer exclusive services to your customers: security, assistance, membership benefits... for a lasting connection with your brand

Roole, your partner to develop your loyal customer club
Roole is an automotive club that combines high-value services for your customers (theft protection, auto supplement insurance, connected services, special deals), high-performance loyalty technology (mobile app, beacon, CRM, loyalty program) and dedicated field support.
Already 1.5 million members trust us.

  • A dealership traffic driver Your customers come back to use the included services.

  • Immediate and sustainable profitability Sales margin and recurring revenue

  • A solid, established network 40 years of commitment and major partner groups.

  • Proven customer satisfaction Average rating of 4.7/5 (Trustpilot – July 2025).


Connectors

  • Roole Mecaplanning Roole + Mecaplanning Find Roole in your MecaPlanning After-Sales tool
    • When your customer arrives at the workshop : directly identify whether this customer has subscribed to a Roole contract. You also have access to insurance services (Replacement vehicle...).

  • Roole OpenFlex Roole + OpenFlex Coming soon! Sell Roole services directly in your OpenFlex sales tool
    • In your services and delivery packages : define which Roole services you want to sell, as additional services or integrated into your Delivery Packages

    • On your commercial offer : Roole services are sold according to your settings, as services or via your packages. They can also be unchecked from packages if the customer refuses.

    • At order : once the order is confirmed by your customer, the information is automatically sent to Roole.

    • At vehicle delivery : Roole is automatically informed that the vehicle has been delivered. Your customer is covered.


Description

  • Services that extend the after-sales relationship with workshop returns

    Services that extend the after-sales relationship with workshop returns

    Offer useful warranties and services to retain your customers throughout the vehicle's lifecycle.

  • Assistance always at their side

    Assistance always at their side

    In case of an incident, your customers benefit from quick support and warranties encouraging return to the dealership

  • Complete protection for every journey

    Complete protection for every journey

    Offer your customers peace of mind with all Roole services accompanying them on the road.

  • An all-in-one application

    An all-in-one application

    Warranties, dealership special deals, appointment booking... Your customers access all their services directly from the Roole app


FAQ

What services does Roole offer my customers?

Roole offers high value-added services: theft protection, supplementary auto insurance, connected services and special deals (auto, mobility, leisure).

Do I need to train my teams?

Yes, but it's quick: our B2B advisor team and regional managers support your teams during implementation and over time.

What is the customer satisfaction level?

Roole has an average rating of 4.7/5 on Trustpilot (July 2025), proof of the quality perceived by your customers.

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